Technology Services

VCOE Technology Services 

The Technology Services Department at VCOE provides leadership and services for education and information technologies. TS is committed to providing effective, innovative, and reliable technology solutions to all teachers, students, administrators, support staff, parents, and community members throughout Ventura County. It is our goal as a regional leader in K-12 technology, to provide quality programs and services focused on:

  • Improving student achievement
  • Promoting professional development for both instructional and administrative technology tools and methods.
  • Improving efficiency in school business operations.
  • Lowering costs to clients through economies of scale, as well as centralizing and leveraging resources.
  • Increasing efficiency through innovative technologies.
  • Establishing best technology practices, procedures and policy.

Toward this end, TS works directly with district technology leaders and business and support staff.  TS also engages with numerous industry vendors to negotiate preferred pricing agreements and works closely with all major California K-12 technology programs, including CITE and the Gold Coast Regional Group, the CITE CTO Mentor Program, California School Information Services (CSIS), Technology and Telecommunications Steering Committee (TTSC), and K12 HSN.  TS also works directly with the CITE Board and legal council to review contracts and policy issues. 

TS leverages these activities and aligns its internal resources to implement a variety of technology services designed to ensure that all of Ventura County benefits from the best possible technologies, at reasonable prices and improved efficiencies.

Our Services

Software and Data Services

  • Financial, Human Resources, and Payroll System (Escape)
  • Student Information Systems (SIS)
  • Data Integration

Infrastructure Services

  • Data Center
  • Network Connectivity

Educational Technology

  • Professional Development and Training
  • Digital Citizenship

IT Service and Support

  • HelpDesk
  • Contracted Support Services, Schedules, Rates, Defined Services

VCEDNET

  • Ventura County Education Network is a federal registered Internet Service Provider. It provides Internet services and connectivity to school districts, charter schools and private schools in Ventura County.

Incident Monitoring ToolIncident Monitoring 

We have established an Incident Monitoring communication tool, which provides both real-time and historical data on the status of our infrastructure and essential application

Incident Monitoring Website: https://vcoe-410.freshstatus.io/

If you would like to receive email notifications for status updates, please click Subscribe on the Incident Monitoring website. 


Scheduled Maintainance VCOE Technology Service Scheduled Monthly Maintenance 

 

 

  • May 10, 2024 @ 8 p.m. - May 11, 2024 @ 8pm
  • Jun 2024 - No Maintenance
  • July 12, 2024 @ 8pm - July 13, 2024 @ 8pm
  • Aug 9, 2024 @ 8pm - Aug 10, 2024 @ 8pm
  • Sep 13, 2024 @ 8 pm - Sep 14, 2024 @ 8pm
  • Oct  11,2024 @ 8 pm - Oct 12, 2024 @ 8pm
  • Nov 8, 2024 @ 8pm - Nov 9, 2024 @ 8 pm
  • Dec 13, 2024 @ 8pm - Dec 14, 2024 @ 8 pm
  • Jan 10, 2025 @ 8 pm - Jan 11, 2025 @ 8pm
  • Feb 14, 2025 @ 8pm - Feb 15, 2025 @ 8 pm
  • Mar 14, 2025 @ 8 pm - Mar 15, 2025 @ 8 pm
  • Apr 11, 2025 @ 8 p.m. - Apr  12, 2025@ 8 pm
 
Upcoming Technology Classes

VC Frontline Consortium Meeting

Tuesday, April 28, 2026

Event Date 04/28/2026

This series of multi-session consortium meetings will focus on the Frontline systems and their integration in Ventura County.

ERP-CA (formerly Escape) System that will then transfer to Frontline Absence Management (Abs Mgmnt), Time & Attendance (T/A), and your respective Student Information System (SIS). 

Suggested LEA team attendees:  Leadership, HR staff, payroll staff, substitute recruiters

Possible topics to be covered in the session:

  • General issues experienced by the county LEAs
  • Information exchange group forum
  • Upcoming changes to Frontline products
  • County-wide changes to Frontline synchronization
 

VC Frontline Consortium Meeting

Tuesday, January 27, 2026

Event Date 01/27/2026

This series of multi-session consortium meetings will focus on the Frontline systems and their integration in Ventura County.

ERP-CA (formerly Escape) System that will then transfer to Frontline Absence Management (Abs Mgmnt), Time & Attendance (T/A), and your respective Student Information System (SIS). 

Suggested LEA team attendees:  Leadership, HR staff, payroll staff, substitute recruiters

Possible topics to be covered in the session:

  • General issues experienced by the county LEAs
  • Information exchange group forum
  • Upcoming changes to Frontline products
  • County-wide changes to Frontline synchronization
 

VC Frontline Consortium Meeting

Monday, October 27, 2025

Event Date 10/27/2025

This series of multi-session consortium meetings will focus on the Frontline systems and their integration in Ventura County.

ERP-CA (formerly Escape) System that will then transfer to Frontline Absence Management (Abs Mgmnt), Time & Attendance (T/A), and your respective Student Information System (SIS). 

Suggested LEA team attendees:  Leadership, HR staff, payroll staff, substitute recruiters

Possible topics to be covered in the session:

  • General issues experienced by the county LEAs
  • Information exchange group forum
  • Upcoming changes to Frontline products
  • County-wide changes to Frontline synchronization
 

Q SIS Consortium Mtg

Thursday, June 26, 2025

Event Date 06/26/2025

MEETING DESCRIPTION:
This meeting is open to and recommended for Q primary support contacts who assist their LEAs in managing Q Software and State Reporting using Q Software.  This meeting is a monthly meeting for you to receive important up-to-date information and collaborate with other Q Consortium contacts using Q software.

VC Frontline Consortium Meeting

Thursday, May 29, 2025

Event Date 05/29/2025

This series of multi-session consortium meetings will focus on the Frontline systems and their integration in Ventura County.

ERP-CA (formerly Escape) System that will then transfer to Frontline Absence Management (Abs Mgmnt), Time & Attendance (T/A), and your respective Student Information System (SIS). 

Suggested LEA team attendees:  Leadership, HR staff, payroll staff, substitute recruiters

Possible topics to be covered in the session:

  • General issues experienced by the county LEAs
  • Information exchange group forum
  • Upcoming changes to Frontline products
  • County-wide changes to Frontline synchronization
 

VC SIS: English Language Learner for Experienced Users

Wednesday, May 28, 2025

Event Date 05/28/2025
COURSE DESCRIPTION:
This class is for Advanced users. This class will prepare you to successfully record and track ELPAC (English Language Proficiency Assessments for California) and other English Language Learner data seamlessly. You will learn to use the English Learner application as intended, as a comprehensive tool to track the status, placement, history, reclassification and test results of students in an English Learner Development program. You will come away from this training with the knowledge, understanding and skills to enter English Learner data in Q properly ensuring students receive appropriate services and support during their educational journey and to avoid state reporting errors in CALPADS. While receiving hands-on guided instruction, you will be introduced to the features of Q which are interconnected with the English Language Learner module such as Student Demographics, English Learner Proficiency Status, Program History, Communication Tracking and Test History.

COURSE REQUIREMENTS:
A basic understanding of English Learner Module or completion of the Intro English Language Learner Canvas course.

Q SIS Consortium Mtg

Thursday, May 15, 2025

Event Date 05/15/2025

MEETING DESCRIPTION:
This meeting is open to and recommended for Q primary support contacts who assist their LEAs in managing Q Software and State Reporting using Q Software.  This meeting is a monthly meeting for you to receive important up-to-date information and collaborate with other Q Consortium contacts using Q software.

VCSIS: Q Chat Live

Wednesday, May 14, 2025

Event Date 05/14/2025
SESSION DESCRIPTION:
Q Chat Live is an informal, monthly, online session with access to subject matter experts.  Do you have questions about Q that you haven’t gotten around to ask your district support staff about? Or, maybe you have a question on how other districts are handling a certain situation in Q? The Q café will review timely Q related topics and include an open forum for our Q users’ community to ask any Q related question.

VCSIS: Preparing for CALPADS EOY1, EOY2, and EOY3

Thursday, May 8, 2025

Event Date 05/08/2025

COURSE DESCRIPTION:
EOY reporting can be a daunting task.  We will provide you with tools and the latest updated information to help you navigate EOY reporting in CALPADS.  In this training you will receive up-to-date tips and strategies for pulling data and reviewing it.  This is supplemental to CALPADS training and features how to manage the data in Q that will ultimately be reported using CALPADS. 

VC SIS: Q Report Writer - 2 Day

Wednesday, May 7, 2025

Event Date(s) 05/06/2025 - 05/07/2025

COURSE DESCRIPTION:
Q Report Writer - 2 Day will advance your skills within Q reports, saving you tons of time throughout the school year when needing to compile and share meaningful data and from Q.  You will become proficient in accessing the Report Writer application, creating a Data Source, designing a report, report layout and formatting techniques, filtering, copying, deleting, and sharing your report.  You will also learn how to utilize Excel analysis tools, and create and implement Word mail merge reports within Report Writer.

COURSE REQUIREMENTS: 
Recommended* Prerequisite: Intro to Q Reports Canvas Training or Instructor Approval

*It is recommended that you have some experience with Q Reports and have preferably completed the VCSIS Intro to Q Reports class so that you can build off of your foundational knowledge of reports in Q.

 

VC SIS: Q Report Writer - 2 Day

Tuesday, May 6, 2025

Event Date(s) 05/06/2025 - 05/07/2025

COURSE DESCRIPTION:
Q Report Writer - 2 Day will advance your skills within Q reports, saving you tons of time throughout the school year when needing to compile and share meaningful data and from Q.  You will become proficient in accessing the Report Writer application, creating a Data Source, designing a report, report layout and formatting techniques, filtering, copying, deleting, and sharing your report.  You will also learn how to utilize Excel analysis tools, and create and implement Word mail merge reports within Report Writer.

COURSE REQUIREMENTS: 
Recommended* Prerequisite: Intro to Q Reports Canvas Training or Instructor Approval

*It is recommended that you have some experience with Q Reports and have preferably completed the VCSIS Intro to Q Reports class so that you can build off of your foundational knowledge of reports in Q.

 

VCSIS: Intro to English Language Learner

Monday, May 5, 2025

Event Date 05/05/2025
Intro to English Learner will give you an overview of the English Learner program including information on how to determine ELAS and Primary Language and what reports to run in Q.  This training is a prerequisite to VC SIS: English Language Learner for Experienced Users.

VC SIS: Child Nutrition Consortium Meeting

Thursday, May 1, 2025

Event Date 05/01/2025

MEETING DESCRIPTION:
This consortium meeting is intended to provide support to Child Nutrition Directors and Assistant Directors who manage student meal programs using Q Food Services.  This quarterly meeting will keep you informed on the latest updates to the software, processes, and will allow you to communicate and get feedback on best practices from other organizations who are also working in Q Food Services.  

Q Administrator Support Training

Thursday, April 24, 2025

Event Date 04/24/2025
This training is by invitation only and is intended to for Technology Staff who support their LEA using Q SIS Software. 

Topics covered include:

  • Q Permissions and protection of student data, 
  • CALPADS Overview, 
  • Programs, 
  • Marks Setup
  • Track Review
  • New Year
  • Year End
  • PreEnrollment/ReEnrollment Overview
  • EL Overview
  • Ticket best practices/recommendations
  • Grad Requirements

VC SIS: Scheduling in Q for Elementary

Tuesday, April 22, 2025

Event Date 04/22/2025

COURSE DESCRIPTION:
This class will provide you with an overall understanding of the scheduling process at the elementary school level. You will gain hands-on experience, learn the best practices of elementary scheduling and receive additional resources focusing on the scheduling module in Q SIS software.  By taking this class you will acquire the necessary skills in QSIS to:

  • Assign courses to teachers

  • Schedule students into teacher’s courses

  • Maintain and update student schedules

  • Utilize appropriate reports

  • Align courses and standard sets for Standards Based Report Cards

VC SIS: Q Behavior Training

Wednesday, April 16, 2025

Event Date 04/16/2025
COURSE DESCRIPTION:
Q Behavior is a class that will teach you how to enter Incidents, Policies and Penalties so that they are properly reported to CALPADS. You will also explore the Behavior application broadly learning all of its features and commonly pulled reports.

VC SIS: Intro to Q Reports Canvas Training

Monday, April 14, 2025

Event Date 04/14/2025

COURSE DESCRIPTION:
Intro to Q Reports is a course that will walk you through all of the areas of a report in Q. You will learn where to find reports, how to sort and filter selections to get the most meaningful data, how to save custom settings, and how to publish your report results to a .pdf or export to Excel. Additionally, you will delve into Report Writer, learn to design a custom report and how to effectively use Pivot Tables allowing you to drill down to the precise data you need.

This robust class is designed to conveniently fit into your busy work schedule. It is held over a 3 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 3 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.

COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database. Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.