Technology Services

VCOE Technology Services 

The Technology Services Department at VCOE provides leadership and services for education and information technologies. TS is committed to providing effective, innovative, and reliable technology solutions to all teachers, students, administrators, support staff, parents, and community members throughout Ventura County. It is our goal as a regional leader in K-12 technology, to provide quality programs and services focused on:

  • Improving student achievement
  • Promoting professional development for both instructional and administrative technology tools and methods.
  • Improving efficiency in school business operations.
  • Lowering costs to clients through economies of scale, as well as centralizing and leveraging resources.
  • Increasing efficiency through innovative technologies.
  • Establishing best technology practices, procedures and policy.

Toward this end, TS works directly with district technology leaders and business and support staff.  TS also engages with numerous industry vendors to negotiate preferred pricing agreements and works closely with all major California K-12 technology programs, including CITE and the Gold Coast Regional Group, the CITE CTO Mentor Program, California School Information Services (CSIS), Technology and Telecommunications Steering Committee (TTSC), and K12 HSN.  TS also works directly with the CITE Board and legal council to review contracts and policy issues. 

TS leverages these activities and aligns its internal resources to implement a variety of technology services designed to ensure that all of Ventura County benefits from the best possible technologies, at reasonable prices and improved efficiencies.

Our Services

Software and Data Services

  • Financial, Human Resources, and Payroll System (Escape)
  • Student Information Systems (SIS)
  • Data Integration

Infrastructure Services

  • Data Center
  • Network Connectivity

Educational Technology

  • Professional Development and Training
  • Digital Citizenship

IT Service and Support

  • HelpDesk
  • Contracted Support Services, Schedules, Rates, Defined Services

VCEDNET

  • Ventura County Education Network is a federal registered Internet Service Provider. It provides Internet services and connectivity to school districts, charter schools and private schools in Ventura County.

Incident Monitoring ToolIncident Monitoring 

We have established an Incident Monitoring communication tool, which provides both real-time and historical data on the status of our infrastructure and essential application

Incident Monitoring Website: https://vcoe-410.freshstatus.io/

If you would like to receive email notifications for status updates, please click Subscribe on the Incident Monitoring website. 


Scheduled Maintainance VCOE Technology Service Scheduled Monthly Maintenance July 2023 - Jun 2024

 

 

  • July 
  • Aug 
  • Sep 
  • Oct 
  • Nov 
  • Dec 
  • Jan 12 @ 8 p.m. - Jan 14 @ 12:01 a.m.
  • Feb 9 @ 8 p.m. - Feb 12 @ 12:01 a.m.
  • Mar 8 @ 8 p.m. - Mar 10 @ 12:01 a.m.
  • Apr 12 @ 8 p.m. - Apr  14@ 12:01 a.m.
  • May 10 @ 8 p.m. - May 12 @ 12:01 a.m.
  • Jun 2024 - No Maintenance
 
Upcoming Technology Classes

VC SIS: Attendance

Wednesday, August 28, 2024

Event Date 08/28/2024
COURSE DESCRIPTION:
This training will provide you with instruction of Class and Student Attendance, Class and Student Engagement, Truancy Tracking, and reports associated with the attendance module.  It will include best practices for handling attendance for substitute teachers as well as monitoring to ensure all teachers are taking attendance.  

Topics covered include:  

  • Entering attendance in various applications
  • Resolving attendance after follow-up
  • Monitoring applications/widgets for attendance
  • Attendance reports
  • Paperless attendance

Q SIS Consortium Mtg

Thursday, August 22, 2024

Event Date 08/22/2024

MEETING DESCRIPTION:
This meeting is open to and recommended for Q primary support contacts who assist their LEAs in managing Q Software and State Reporting using Q Software.  This meeting is a monthly meeting for you to receive important up-to-date information and collaborate with other Q Consortium contacts using Q software.

VCSIS: Q Virtual Cafe (Event ID# 234180)

Wednesday, August 14, 2024

Event Date 08/14/2024
SESSION DESCRIPTION:
Virtual Q Café is an informal, monthly, online session with access to subject matter experts.  Do you have questions about Q that you haven’t gotten around to ask your district support staff about? Or, maybe you have a question on how other districts are handling a certain situation in Q? The Q café will review timely Q related topics and include an open forum for our Q users’ community to ask any Q related question.

VCSIS: Onboarding Bootcamp for New Office Staff/Q Admin

Wednesday, August 14, 2024

Event Date(s) 08/13/2024 - 08/14/2024
This Q Bootcamp is divided into two 3.5 hour sessions of training covering the following topics:

  • Intro to Q
  • Enrollment
  • Reports
  • Scheduling
  • Attendance

VCSIS: Onboarding Bootcamp for New Office Staff/Q Admin

Tuesday, August 13, 2024

Event Date(s) 08/13/2024 - 08/14/2024
This Q Bootcamp is divided into two 3.5 hour sessions of training covering the following topics:

  • Intro to Q
  • Enrollment
  • Reports
  • Scheduling
  • Attendance

VC SIS: Intro to Q Reports Canvas Training

Monday, August 12, 2024

Event Date 08/12/2024

COURSE DESCRIPTION:
Intro to Q Reports is a course that will walk you through all of the areas of a report in Q. You will learn where to find reports, how to sort and filter selections to get the most meaningful data, how to save custom settings, and how to publish your report results to a .pdf or export to Excel. Additionally, you will delve into Report Writer, learn to design a custom report and how to effectively use Pivot Tables allowing you to drill down to the precise data you need.

This robust class is designed to conveniently fit into your busy work schedule. It is held over a 3 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 3 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.

COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database. Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.

VC SIS: Maintaining and Updating Student Schedules Canvas Training

Monday, August 12, 2024

Event Date 08/12/2024

COURSE DESCRIPTION:

This robust class is designed to conveniently fit into your busy work schedule. It is held over a 3 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 3 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.


COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database. Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.

Recommended Prerequisite: Intro to Q Canvas Training

VCSIS: Q - VCOE Office Staff Training

Thursday, August 8, 2024

Event Date(s) 08/06/2024 - 08/08/2024
By Invitation only.  Available only for VCOE Office Staff and Administrators - August 1st, 2nd, and 3rd 8:30 am to noon.  

VCSIS: Q - VCOE Office Staff Training

Wednesday, August 7, 2024

Event Date(s) 08/06/2024 - 08/08/2024
By Invitation only.  Available only for VCOE Office Staff and Administrators - August 1st, 2nd, and 3rd 8:30 am to noon.  

VCSIS: Q - VCOE Office Staff Training

Tuesday, August 6, 2024

Event Date(s) 08/06/2024 - 08/08/2024
By Invitation only.  Available only for VCOE Office Staff and Administrators - August 1st, 2nd, and 3rd 8:30 am to noon.  

VC SIS: Pre-Re-Enrollments and Info-Update

Thursday, August 1, 2024

Event Date 08/01/2024

This session is recommended for individuals responsible for enrolling students and managing student demographics information. 

This session focuses on:

  • Enrollment of Students
  • Online Pre-Enrollment
  • Online Info Update and Re-Enrollment in Parent Connect

An overview of other areas of Enrollment:

  • Contact Editor
  • Contact Confirmation
  • Student Documents
  • Enrollment Reports

It may also introduce:

  • Records Access
  • Records Authorization 

 

VCSIS: Preparing for CALPADS Fall 2

Wednesday, July 31, 2024

Event Date 07/31/2024

COURSE DESCRIPTION:
Fall 2 reporting can be a daunting task.  We will provide you with tools and the latest updated information to help you navigate Fall 2 reporting in CALPADS.  In this training you will receive up-to-date tips and strategies for pulling data and reviewing it.  This is supplemental to CALPADS training and features how to manage the data in Q that will ultimately be reported using CALPADS. 

Topics Covered:

Fall 2

  • Staff Demographics

  • Staff Assignments (FTE)

  • Course Section Enrollment

  • Student Course Section Enrollment

  • English Learner Education Services

  • Fall 2 Certification

VC SIS: Preparing for CALPADS Fall 1

Tuesday, July 30, 2024

Event Date 07/30/2024

COURSE DESCRIPTION:
Are you the CALPADS coordinator for your district and are you wondering what fields in Q match up with fields in CALPADS for Fall 1? Come join us and we will give you some insight on what to look for in Q when you get CALPADS errors and how to fix them.  We will discuss the difference between file upload errors and certification errors.

Topics covered:

Fall 1

  • State Student Identifier Request (SSID)

  • Enrollment counts

  • Free/reduced price meal eligibility

  • Student English Language Acquisition

  • Immigrant counts

  • Special Education

  • Fall 1 Certification

VCSIS: Intro to Q Canvas Training

Monday, July 29, 2024

Event Date 07/29/2024

COURSE DESCRIPTION:
Intro to Q is an introductory class developed to get you acquainted with Q software by providing a general overview of its applications and various modules. You will be introduced to and become familiar with navigating Q’s Home Page, Table of Contents, Q Wiki and Reports. Additionally, the Enrollment module will be emphasized covering most areas to include Student Editor and Contact Confirmation. By the end of the class not only will you feel confident navigating the software, you will understand the terminology, best business practices, and how to run a report.

This class is designed to conveniently fit into your busy work schedule. It is held over a 2 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 2 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion, you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.

COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database. Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.

VCSIS: Teacher Training Intro to Q and Attendance Canvas Training

Monday, July 29, 2024

Event Date 07/29/2024

COURSE DESCRIPTION:
Teacher Training Intro to Q and Attendance is an introductory class developed and tailored for you to get acquainted with Q software by providing a general overview of its applications and various modules. You will be introduced to and become familiar with navigating Q’s Home Page, Table of Contents, Q Wiki and Reports. By the end of the class not only will you feel confident navigating the software, you will understand the terminology, best business practices, and how to run a report.

This class is designed to conveniently fit into your busy work schedule. It is held over a 3 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 3 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion, you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.

COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database.

Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.

VCSIS: Intro to Q Canvas Training

Monday, July 8, 2024

Event Date 07/08/2024

COURSE DESCRIPTION:
Intro to Q is an introductory class developed to get you acquainted with Q software by providing a general overview of its applications and various modules. You will be introduced to and become familiar with navigating Q’s Home Page, Table of Contents, Q Wiki and Reports. Additionally, the Enrollment module will be emphasized covering most areas to include Student Editor and Contact Confirmation. By the end of the class not only will you feel confident navigating the software, you will understand the terminology, best business practices, and how to run a report.

This class is designed to conveniently fit into your busy work schedule. It is held over a 2 week period of time asynchronously. It’s flexible in that you may choose to finish all 4 hours of instruction in one setting, or to spread out the material over a span of time during the 2 weeks. You will receive feedback from your instructor throughout the time you spend in the course. Upon successful completion, you will receive a digital badge/certificate you can add to your resume/portfolio and or provide to your LEA showing off your new skill set and ability in Q.

COURSE REQUIREMENTS:
This is a hands-on, self-guided, asynchronous, Canvas course. Participants will need a desktop / laptop computer with internet access to be able to complete the assignments in Q SIS game training database. Your instructor will send you information about how to get started in Canvas and how to log into our training system prior to the beginning date of the class.

Q SIS Consortium Mtg (Event ID# 234270)

Thursday, June 20, 2024

Event Date 06/20/2024

MEETING DESCRIPTION:
This meeting is open to and recommended for Q primary support contacts who assist their LEAs in managing Q Software and State Reporting using Q Software.  This meeting is a monthly meeting for you to receive important up-to-date information and collaborate with other Q Consortium contacts using Q software.

VC Frontline Consortium Meeting

Wednesday, May 22, 2024

Event Date 05/22/2024

This series of multi-session consortium meetings will focus on the Frontline systems and their integration in Ventura County.

ERP-CA (formerly Escape) System that will then transfer to Frontline Absence Management (Abs Mgmnt), Time & Attendance (T/A), and your respective Student Information System (SIS). 

Suggested LEA team attendees:  Leadership, HR staff, payroll staff, substitute recruiters

Possible topics to be covered in the session:

  • General issues experienced by the county LEAs
  • Information exchange group forum
  • Upcoming changes to Frontline products
  • County-wide changes to Frontline synchronization
Link to google drive for documents:  TBD

Q SIS Consortium Mtg (Event ID# 234266)

Thursday, May 16, 2024

Event Date 05/16/2024
MEETING DESCRIPTION:
This meeting is open to and recommended for Q primary support contacts who assist their LEAs in managing Q Software and State Reporting using Q Software.  This meeting is a monthly meeting for you to receive important up-to-date information and collaborate with other Q Consortium contacts using Q software.

MEETING REQUIREMENTS:
Participants will need a desktop / laptop computer with internet access, speaker and mic or computer headset with mic to attend the session. Please ensure you register for this session using the email address you normally use for school / work communications. Your login credentials for attending the session will be the email address you used when you registered.





VCSIS: Preparing for CALPADS EOY1, EOY2, and EOY3 (Event ID# 234261)

Tuesday, May 14, 2024

Event Date 05/14/2024

COURSE DESCRIPTION:
EOY reporting can be a daunting task.  We will provide you with tools and the latest updated information to help you navigate EOY reporting in CALPADS.  In this training you will receive up-to-date tips and strategies for pulling data and reviewing it.  This is supplemental to CALPADS training and features how to manage the data in Q that will ultimately be reported using CALPADS. 

 

VC SIS: Child Nutrition Consortium Meeting (Event ID# 234305)

Thursday, May 9, 2024

Event Date 05/09/2024

MEETING DESCRIPTION:
This consortium meeting is intended to provide support to Child Nutrition Directors and Assistant Directors who manage student meal programs using Q Food Services.  This quarterly meeting will keep you informed on the latest updates to the software, processes, and will allow you to communicate and get feedback on best practices from other organizations who are also working in Q Food Services.  



VC SIS: English Language Learner (Event ID# 234258)

Thursday, May 9, 2024

Event Date 05/09/2024

COURSE DESCRIPTION:
Whether you are new to the English Language Learner module in Q SIS or just need a refresher, this class will prepare you to successfully record and track ELPAC (English Language Proficiency Assessments for California) and other English Language Learner data seamlessly. You will learn to use the English Learner application as intended, as a comprehensive tool to track the status, placement, history, reclassification and test results of students in an English Learner Development program. You will come away from this training with the knowledge, understanding and skills to enter English Learner data in Q properly ensuring students receive appropriate services and support during their educational journey and to avoid state reporting errors in CALPADS. While receiving hands-on guided instruction, you will be introduced to the features of Q which are interconnected with the English Language Learner module such as Student Demographics, English Learner Proficiency Status, Program History, Communication Tracking and Test History.

COURSE REQUIREMENTS:
This is a hands-on, real time, interactive, Zoom distance learning session. Participants will need a desktop / laptop computer with internet access, speaker and mic or computer headset with mic to attend the session. Please ensure you register for this session using the email address you normally use for school / work communications. Your login credentials for attending the session will be the email address you used when you registered.

VCSIS: Q Virtual Cafe (Event ID# 234191)

Wednesday, May 8, 2024

Event Date 05/08/2024

SESSION DESCRIPTION:
Virtual Q Café is an informal, monthly, online session with access to subject matter experts.  Do you have questions about Q that you haven’t gotten around to ask your district support staff about? Or, maybe you have a question on how other districts are handling a certain situation in Q? The Q café will review timely Q related topics and include an open forum for our Q users’ community to ask any Q related question.

VC SIS: Q Report Writer - 2 Day (Event ID# 234237)

Wednesday, May 8, 2024

Event Date(s) 05/07/2024 - 05/08/2024

COURSE DESCRIPTION:
Q Report Writer - 2 Day will advance your skills within Q reports, saving you tons of time throughout the school year when needing to compile and share meaningful data and from Q.  You will become proficient in accessing the Report Writer application, creating a Data Source, designing a report, report layout and formatting techniques, filtering, copying, deleting, and sharing your report.  You will also learn how to utilize Excel analysis tools, and create and implement Word mail merge reports within Report Writer.

COURSE REQUIREMENTS: 
Recommended* Prerequisite: Intro to Q Reports Canvas Training or Instructor Approval

*It is recommended that you have some experience with Q Reports and have preferably completed the VCSIS Intro to Q Reports class so that you can build off of your foundational knowledge of reports in Q.



VC SIS: Q Report Writer - 2 Day (Event ID# 234237)

Tuesday, May 7, 2024

Event Date(s) 05/07/2024 - 05/08/2024

COURSE DESCRIPTION:
Q Report Writer - 2 Day will advance your skills within Q reports, saving you tons of time throughout the school year when needing to compile and share meaningful data and from Q.  You will become proficient in accessing the Report Writer application, creating a Data Source, designing a report, report layout and formatting techniques, filtering, copying, deleting, and sharing your report.  You will also learn how to utilize Excel analysis tools, and create and implement Word mail merge reports within Report Writer.

COURSE REQUIREMENTS: 
Recommended* Prerequisite: Intro to Q Reports Canvas Training or Instructor Approval

*It is recommended that you have some experience with Q Reports and have preferably completed the VCSIS Intro to Q Reports class so that you can build off of your foundational knowledge of reports in Q.